FAQs
Straight answers about Home Steps — the free companion for household explainers, checklists, and NZ support.
Questions about Home Steps
Yes. Home Steps is free for whānau. There is no paywall, no trial ending, and no pressure to use it every day.
Yes. You need a free account to use the app. Your account keeps saved checklists, preferences, and optional notes available across devices.
No. Home Steps offers educational explainers and NZ resource links. It does not replace advice from lawyers, budget advisors, Tenancy Services, or emergency services.
Home Steps supports whānau managing rent, bills, employment changes, and household emergency readiness across Aotearoa.
Home Steps is a separate companion on the shared platform — focused on household resilience, not child activities. No child profiles, no parenting milestones.
Today gives one gentle household step you can try when you are ready. It is designed for ordinary weeks, not perfect routines.
Steps are short, practical explainers about rent, bills, employment, documents, and emergency readiness.
Checklists group templates you can save and reuse — bill tracking, emergency kits, document folders, and similar household tools.
Ready when you are
Open Today or browse Steps for one small household action you can try this week.
Using the app
Yes. Save checklists and optional notes for what helps your household. Nothing becomes overdue.
Yes. You can share links to explainers and resources so whānau can read the same guidance.
Home Steps can be installed on your home screen. Some app areas may work offline after loading, but full browsing and syncing need a connection.
When you sign in, settings, saved checklists, and optional notes are stored in your Home Steps account on our servers.
Simple mode keeps navigation calmer, focusing on the core areas households use most: Today, Steps, and Checklists.
The Resources area has practical articles, guides, and NZ support links that sit alongside the explainers in the app.
Yes. Account and privacy controls are available in Settings. You can also read more in the Privacy and Terms pages.